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Saturday, September 21, 2013

The Performance Overview tab fails to display into vSphere Client and VCSA 5.1

Problem:
I cannot view the Performance Overview tab when connecting to vCenter Server Appliance using the vSphere Client 5.1 on MS Windows XP / 2003.

Variations of the error message in the Performance Overview tab:
- This program cannot display the webpage - more often seen
- Navigation to the webpage was cancelled - rarely viewed 


Resolution:
Method 1
Usually the problem is ciphers attribute in the VCSA Tomcat config file - server.xml

1. Log in to console of VCSA as the root user
2. Locate file under /usr/lib/vmware-vpx/tomcat/conf/
3. Make file backup (for your peace of mind)
4. Edit file - Find and replace "ciphers" attribute in the server.xml with following value:

ciphers="SSL_RSA_WITH_RC4_128_MD5, SSL_RSA_WITH_RC4_128_SHA, TLS_RSA_WITH_AES_128_CBC_SHA, TLS_DHE_RSA_WITH_AES_128_CBC_SHA, TLS_DHE_DSS_WITH_AES_128_CBC_SHA, SSL_RSA_WITH_3DES_EDE_CBC_SHA, SSL_DHE_RSA_WITH_3DES_EDE_CBC_SHA, SSL_DHE_DSS_WITH_3DES_EDE_CBC_SHA"

4. Restart the vmware-vpxd service:

via console
vcsa-lab:~# service vmware-vpxd restart

Posted by Milen Lyutskanov

Method 2

For Windows 2003, try to download and install this hotfix 

http://hotfixv4.microsoft.com/Windows%20Server%202003/sp3/Fix192447/3790/free/351403_ENU_x64_zip.exe 

on computer that run vSphere client.

Cause:
Windows XP/2003 doesn't supports high cipher strength. 

Refer to http://support.microsoft.com/kb/948963/en-us

Modified by Kenji


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